911 Dispatcher

Dispatchers are responsible for answering emergency and non-emergency calls from the public. Candidates must possess good communication skills, the ability to multitask effectively, and remain calm under pressure. Prior experience and an EMT certification is preferred, but not required.

Field Staff – EMTs & Paramedics

EMTs are responsible for staffing emergency response units and for responding to emergency calls from the public. A current Texas Department of State Health Services certification is required at the EMT, Advanced EMT, or EMT-Paramedic/Licensed Paramedic level.

There are two different EMT positions – Standby EMT and Ambulance Attendant.

Standby EMTs work at different public events around campus — from sporting venues, Rec. Sports facilities, fun runs, Silver Taps, and much, much more! Wherever there is a mass student gathering, there usually is an EMT. They are the first line of care in an emergency and may have to manage the patient alone until help arrives. Chances are, you’ve been in the vicinity of a Standby EMT while on campus.

Attendant Attendants help operate the ambulance and assist the paramedic. Often, they have to learn the basics of advanced procedures so that they may assist paramedics during critical interventions.

Both positions require strong clinical knowledge and critical thinking skills. EMTs have the opportunity to cross train into either position once they have finished their initial training.

EMT applications will not be considered without a Texas certification.

EMT Certification Information

There are many ways to obtain your EMT certification. Locally, TEEX and Blinn College offer certification classes. Online certification programs are available, and there are several EMT levels. However, each person must begin at the EMT (formerly EMT-Basic) level.

Generally, EMT classes last approximately 5 months and require roughly 8 hours per week of classroom instruction. Clinical rotations must also be completed prior to certification. The clinical rotation schedule varies between educational institutions.

For detailed information, visit the Department of State Health Service’s website.

911 Dispatcher Certification Information

While neither is required for employment, there are two primary certifications for 911 dispatcher:

• Telecommunicator – The State of Texas certification course
• Emergency Medical Dispatcher – A third-party certification course through International Academies of Emergency Dispatch